Image by Erik Mclean

For you:

 

Packing & Shipping:

We want to offer you a nice and sustainable shopping experience.

We do not use any outer packaging, filling materials, plastic and the like - for the sake of the environment.

Whenever possible, we use packaging cardboard and writing paper made from grass or materials that are 100% recyclable.

 

We take over a large part of the packaging and shipping costs for you.

The shipping costs are a flat rate of 5.90 euros including VAT for shipping within Germany, regardless of how much you order. From an order value of 80 euros including VAT, you will not incur any shipping costs.

For international shipments within the EU, a price of 8 euros including VAT applies to all shipments.

(Status: 02-2021).

For the EU-countries Austria, Belgium, Netherlands and France we have a shipping offer of 6,90 Euro. (Status 3-2022).

For shipping outside the EU, see Payment & Shipping page.

Hand dyed yarns and colors:

Many of our yarns are hand-dyed or are made in small factories. Therefore, there are always color deviations within a batch. In addition, the colors appear very different depending on the screen quality. We know how important color choices are to the knitting project. That is why we try to illustrate the colors as best we can with different pictures. If you still have problems choosing the color, just talk to us. We're happy to help.

Or you can use our color sample dispatch.

This service is chargeable and depends on the number of color samples required.

Just get in touch with your wishes using the contact form .

Tops

Do you need the tops in a different amount than indicated here?

Then just write using the contact form. We try to put together the desired quantity. Click here for the ridges.

 

Contact to us:

We are interested in any feedback from you about our offer.

We are happy to receive your comments and requests via the contact form. Please understand that we cannot always answer immediately. You will definitely get feedback from us.

If you are looking for a specific yarn brand and cannot find a source of supply, we would also be happy to hear from you and try to help.

We ship worldwide.

Order online - pick up offline.

Individual products can be pre-ordered.

Reservation of hand-dyed yarn possible.

Online voucher codes can also be redeemed offline.

Or you can visit us in our shop:
Natur Garn Cologne
Weissenburgstrasse 35
50670 Cologne

more here

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Image by Vishal Banik